Privacy and Cookies Policy

1. Introduction

CHANSCEN Agricultural Solutions (“we,” “us,” or “our”) operates www.cczcs.com. This policy explains how we collect, use, and protect your personal data when you interact with our website, request quotes, or use our services. By using our site, you consent to this policy.

2. Data We Collect

a) Directly Provided Data:

  • Contact Details: Name, company, email, phone, address (when you submit forms or request quotes).

  • Business Information: Project specifications, order history, technical requirements.

  • Communications: Records of emails, calls, or chat support.

b) Automatically Collected Data:

  • Technical Data: IP address, device type, browser, operating system.

  • Usage Data: Pages visited, time spent, clickstream patterns (via cookies).

  • Location Data: Approximate location derived from IP (for regional compliance).

3. How We Use Your Data

Purpose

Legal Basis

Responding to inquiries/quotes

Contractual necessity

Processing orders & shipments

Performance of contract

Sending technical updates

Legitimate interest

Improving website experience

Consent (for non-essential cookies)

Compliance with export laws

Legal obligation

4. Cookies & Tracking Technologies

We use:

Category

Purpose

Examples

Control

Essential

Site functionality (e.g., shopping cart, login)

Session cookies

Cannot opt-out

Analytics

Understanding traffic patterns (anonymized)

Google Analytics

Opt-out via cookie banner

Marketing

Retargeting ads (e.g., for trade shows/new products)

Meta Pixel, LinkedIn Insight

Opt-out initially & via preferences

Manage Preferences:

Adjust settings via our Cookie Consent Banner or browser controls (e.g., Chrome Settings > Privacy).

5. Data Sharing & International Transfers

  • Third Parties:

    • Shipping partners (e.g., DHL, FedEx) for order fulfillment.

    • Payment processors (e.g., PayPal, Stripe) – we do not store card details.

    • Cloud services (e.g., AWS, Microsoft Azure) with servers globally.

  • International Transfers:

    Data may be transferred to China (our HQ) or other regions where partners operate. We use GDPR-compliant safeguards (e.g., SCCs).

6. Data Retention

We keep your data:

  • Active clients: Until 3 years after last contact.

  • Quote requests: 24 months (for follow-ups).

  • Technical logs: 12 months.

    Data is anonymized or deleted upon expiration.

7. Your Rights

You may:

✅ Access your personal data

✅ Correct inaccuracies

✅ Request deletion (where applicable)

✅ Object to marketing

✅ Withdraw consent

✅ Data portability

To exercise rights:

Email info@cczcs.com with proof of identity. We respond within 30 days.

8. Security Measures

We implement:

  • 🔒 SSL encryption for data transmission

  • 🔒 Firewalls & access controls

  • 🔒 Regular security audits

  • 🔒 Employee confidentiality agreements

9. Policy Updates

Changes will be posted here with a revised effective date. Material changes will be notified via email (if subscribed).

10. Contact Us

For questions or data requests:

CHANSCEN Agricultural Solutions

Attn: Data Protection Officer

📧 Email: info@cczcs.com

📞 Phone: +86 519-83582906

📍 Address: No. 58, Chenyang Village, Jiaze, Wujin, Changzhou, Jiangsu, China

 

 

Effective Date: September 1th, 2025

Last Updated: September 1th, 2025